Recent Storm Damage Posts
Helping Outside Our Neighborhood
10/27/2023 (Permalink)
Although we are consistently looking to help those in our neighborhood, we are always looking outside our realm to those who need assistance in drastic times, and out-of-the-norm circumstances. This is where our Storm Team comes in and travels to where you are and help in emergency situations for water damage cleanup.
When SERVPRO first gets word of a storm on its way, our crews immediately activate to check inventory, vehicle status, equipment counts, and are waiting on their toes for the dispatch request to jump into action. No matter the time of day or night- we will be headed your way with all the necessary items to assist in water damage and cleaning claims with our highly trained and efficient storm team crew members.
Our Storm Team is certified in water restoration, structural drying, and commercial cleaning services which will help provide the best outcome in such a challenging time. We will work with your insurance companies to submit claim documents, photos, reports, and keep them updated on the status of the project. With our storm crew and office staff working around the clock, you can ensure you will be in touch with the best in the business! See below a great example of our team identifying damage, removing affected materials and drying out the structure- as our team just returned from Storm Travel in Michigan and Ohio!
Traveling for storm may be a lot of work, but nothing is better than getting to reach customers outside your network, providing services in a challenging time, and knowing you are helping those in need. Storm travel means all hands-on deck, even for those working back in the home territories to continue the day-to-day operations, helping the local customers as well as aiding the storm travel crew to keep them busy and ensuring great communication for all parties. Whether you are local to us or in need of services in a storm situation- call the leaders in the mitigation field! SERVPRO- “Like It Never Even Happened”.
It's the Season For Storms! Are You Ready?
8/11/2022 (Permalink)
Thunderstorms in the summer can cause numerous unexpected damages to your property. Whether it is flooding in your basement, damage to your roof, or trees puncturing through your windows, storm damage can happen at any time. When the forecast looks grim, it is wise to prepare in advance to ensure you and your loved ones are kept safe.
- Secure fences and outside furniture: Heavy winds can easily pull unsecured fencing and loose patio furniture off the ground, which could cause exterior damage to your house. Make sure your fence is properly secured, and anchor outdoor furniture or bring it inside.
- Check gutters: Make sure your gutters are clear of debris and downspouts drain away from your house to help prevent interior water damage.
- Trim trees: Dead tree limbs near your windows could potentially get loose from heavy winds and puncture through.
- Protect your valuables: If you store valuables in your basement, make sure they are off the ground or secured in boxes.
- Review your policy: Lots of homeowners often find out too late that their insurance policy does not cover certain types of flood damages!
- Create an emergency kit: Make sure your emergency kit has everything you need just in case!
When storms come your way, SERVPRO is ready and prepared to handle any size disaster!
Fast Response Time Is Our Specialty!
7/15/2022 (Permalink)
While we are a locally owned and operated business, SERVPRO is a nationwide service provider with the resources and expertise necessary to tackle any size disaster. With over 1,700 franchises across the United States and a network of strategically positioned storm teams on standby, SERVPRO is ready 24 hours a day, 365 days a year to respond to emergencies. From severe flooding to catastrophic fires, SERVPRO has seen it all and our technicians are trained and experienced to handle whatever is thrown our way.
Pictured is one such instance of a large loss emergency in Schaumburg that SERVPRO responded to. After an 80,000 sq. ft. commercial property flooded out, we immediately mobilized a storm team consisting of 50 workers to extract standing water, remove any wet, salvageable materials, and place over 600 pieces of drying equipment to ensure no further damage occurred. Because of our quick response time, the entire structure was dried within a week. To see more from this job, check out our video highlighting the job process.
SERVPRO is ready to respond to any size disaster, large or small. In the unfortunate event you experience home or business damage related to a storm, do not hesitate to call us! (847) 593-3055
Ensure Your Business Is Ready When A Storm Hits!
7/5/2022 (Permalink)
According to research, as many as 50% of businesses do not recover after experiencing a disaster. To ensure your business is not part of that statistic, we at SERVPRO can work with you to establish an emergency plan of action, free of charge.
The Emergency READY Profile (ERP) is a comprehensive assessment of your facility that also establishes a direct line of contact between the decision-maker of your business and SERVPRO. When disaster strikes, the ERP can streamline the restoration process to ensure your business experiences minimal interruption.
- A no cost assessment of your facility.
This means there is no need to allocate funds, giving you a great value at no cost.
- A concise Profile Document that contains only the critical information needed in the event of an emergency.
It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
- A guide to help you get back into your building following a disaster.
This can help minimize the amount of time your business is inactive by having an immediate plan of action.
- Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
You have a provider that is recognized as an industry leader and close by.
- Identification of the line of command for authorizing work to begin.
This saves time so we can begin the work of mitigating the damage which can save you time and money.
- Provides facility details such as shut-off valve locations, priority areas and priority contact information.
Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."
Call 847-593-3055 to learn more about the Emergency READY Profile!
SERVPRO Has Your Back for Flood Damage and Storms!
6/27/2022 (Permalink)
Water damage to your Elk Grove home is a terrible inconvenience. Any leak or flood from a faucet, tub or pipes in your home carries with it the risk of flood damage throughout your house. Water might also enter your home from a storm or flood outside. Once water enters, it can migrate to any room in the house and damage the structure of the room such as the floors and ceilings and can also cause harm to your furniture and belongings.
Flood damage to your property is a frustrating situation, and of course, you want to get it remedied as soon as possible. Luckily, SERVPRO technicians are experts for mitigating water damage. Our teams are trained to assess and deal with any water problem no matter how big or how small it is.
Our professional assessment of the situation begins when you contact our 24-hour help center. We understand that swift action reduces the risk of even more damage which is why we are available 24 hours a day, 365 days a year. Our professional office staff understands that this is a frightening and confusing time. We will ask you a series of questions about the flood to better understand your needs.
As soon as our technicians arrive to your home, they begin with a thorough assessment of the flood damage. We start with a visual inspection that includes looking at your walls, ceilings and carpets, as well as the floor under the carpets. We examine furniture and soft furnishings so we know what can and cannot be saved.
SERVPRO understands that even the most thorough visual inspection does not give a true picture of flood damage. That is why we train our technicians in the use of various detection devices to seek out all types of water damage. Moisture sensors are useful for examining soft materials such as carpet to determine the presence of water and the extent of the flood damage. Moisture meters show the amount of damp that is present and can be used to examine inside wall cavities and under wooden flooring so that our technicians know where water has migrated to and how deeply it has penetrated the materials.
Using professional equipment to examine your bedroom means not a single damaged patch goes untreated. We will ensure that there are no hidden issues that would potentially cause further problems down the road.
Do not panic about water damage to your home. Let SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows assess and remedy the situation. Call us at (847) 593-3055 for help.
How We Handle Damaged Hardwood Floors
3/17/2022 (Permalink)
A strong storm can push large amounts of water through an Elk Grove home in just a few hours. Once the water is removed, you may find your hardwood flooring buckled, cupped, or warped, which is common after a flood disaster. SERVPRO will work to not only dry your property, but to also restore your damaged hardwood flooring.
Although the effects are quick to start, we can often prevent them from being permanent. Buckling is evident by the boards swelling higher than the ones next to them. With cupping and warping, floorboards twist in place, and if enough water has gotten into the boards, they pop up from the sub-floor.
Before we start any work, we first have to test and lower the moisture content to twelve percent or lower if possible. If the wood is too damp, any efforts to remove damage will only cause more. Depending on how high the number is, it could take as long as four or five weeks to bring it down to a safe level.
We begin with dehumidifiers to lower the humidity of the affected rooms to under forty-five percent. At that point, SERVPRO technicians set up air movers to blow warm air over and under the floorboards. This increased airflow and the higher temperature slowly draws out the moisture from the wood where the dehumidifiers absorb it.
When the humidity gets down to sixteen percent, we can safely install space heaters to quickly raise the temperature without causing secondary damage to the wood. It also increases evaporation which increases the effectiveness of the dehumidifiers.
With the moisture content now at a safe level, we can safely sand off any bulges and twists. Not only can we eliminate most of the visual loss, but our team members also disguise any repair efforts through carefully refinishing the repaired wood. In cases where the damage is too severe, we can sand down replacement boards to fit precisely.
If you find your hardwood flooring damaged by a flood, SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle will make every effort to provide you with a floor indistinguishable from the original. It is not a quick or straightforward task, but it is one we have provided our neighbors for almost twenty years. Call us at (847) 593-3055 today to get started.
Preparing Before the Storm Arrives
10/29/2021 (Permalink)
Have you ever thought about what steps need to be taken when you know there is a heavy storm on the way? Storms can cause many different forms of damage to your home, cars, and personal belongings. Storm winds can reach up to 95 mph and knowing how to help protect and secure your home can minimize the damages. Here are some tips to help prepare yourself, your family, and your property when a storm is on its way:
- Designate a safe room for shelter that is always from windows or outside doors like patios. Make sure you have some food and water and emergency supplies in your safe room in case of an emergency.
- Get organized. Prepare your garage by organizing supplies so that your cars will be protected from any severe winds or debris that may be caught in the wind outdoors.
- Close and reinforce your garage door. Making sure you garage door is closed and reinforced with support beams can help in case of extremely strong winds or debris that could come towards the garage door.
- Anticipate a power outage. Having all your devices fully charged in case you need to contact someone in an emergency will be very helpful. Additionally, having battery powered radios and flashlights will also come in handy during the night.
- Collect and store all yard items and equipment. Any outdoor items that could get swept away in the heavy winds are best kept in the garage.
- Stay informed. Keeping the radio or news report on hand so you can be prepared for what may be heading your way.
Are You Ready and Prepared For a Storm?
8/30/2021 (Permalink)
Knowing a storm is on its way can cause panic and anxiety thinking about potential damaged to your home as well as ensuring you and your family stay safe during the severe weather. Here are a few things to make your home ready and assist in preventing further damage from high winds and rain:
- Secure fences and outside furniture: Heavy winds can easily pull unsecured fencing and loose patio furniture off the ground, which could cause exterior damage to your house. Make sure your fence is properly secured, and anchor outdoor furniture or bring it inside.
- Check gutters: Make sure your gutters are clear of debris and downspouts drain away from your house to help prevent interior water damage.
- Trim trees: Dead tree limbs near your windows could potentially get loose from heavy winds and puncture through.
- Protect your valuables: If you store valuables in your basement, make sure they are off the ground or secured in boxes.
- Review your policy: Lots of homeowners often find out too late that their insurance policy does not cover certain types of flood damages!
- Create an emergency kit: Make sure your emergency kit has everything you need just in case!
In addition to these steps, make sure you are packed with emergency food and water, clothes, blankets, flashlights, chargers, cell phones and enough gas in your vehicle in case of an emergency evacuation!
Once the storm has passed, be sure to call SERVPRO for any clean up, water damage, or restoration needs. (847) 593-3055
Always Ready To Take Your Call!
7/21/2021 (Permalink)
Water damage to your home is a terrible circumstance. Any leak or flood from a faucet, tub or pipes in your home carries with it the risk of flood damage throughout your house. Water might also enter your home from a storm or flood outside. Once water enters, it can migrate to any room in the house and damage the structure of the room such as the floors and ceilings and can also cause harm to your furniture and belongings.
Flood damage to your property is a frustrating situation, and of course, you want to get it remedied as soon as possible. Luckily, SERVPRO technicians are experts for mitigating water damage. Our teams are trained to assess and deal with any water problem no matter how big or how small it is.
Our professional assessment of the situation begins when you contact our 24-hour help center. We understand that quick actions reduce the risk of even more damage which is why we are available 24 hours a day, 365 days a year. Our professional office staff understands that this is a frightening and confusing time. We will ask you a series of questions about the flood to better understand your needs.
As soon as our technicians arrive to your home, they begin with a thorough assessment of the flood damage. We start with a visual inspection that includes looking at your walls, ceilings, and carpets, as well as the floor under the carpets. We examine furniture and soft furnishings so we know what can and cannot be saved.
SERVPRO understands that even the most thorough visual inspection does not give a true picture of flood damage. That is why we train our technicians in the use of various detection devices to seek out all types of water damage. Moisture sensors are useful for examining soft materials such as carpet to determine the presence of water and the extent of the flood damage. Moisture meters show the amount of damp that is present and can be used to examine inside wall cavities and under wooden flooring so that our technicians know where water has migrated to and how deeply it has penetrated the materials.
Using professional equipment to examine your bedroom means not a single damaged patch goes untreated. We will ensure that there are no hidden issues that would potentially cause further problems down the road.
Do not panic about water damage to your home. Let SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows assess and remedy the situation. Call us at (847) 593-3055 for help.
Can SERVPRO Help With Furniture Damaged By A Storm?
7/2/2021 (Permalink)
If the water rises high enough, flooding inside a home can quickly affect not just floors, but furniture as well. Standing water from a failing dishwasher or a backed-up toilet can rapidly soften varnish and other finishes, stain fabrics, and warp the wood on sofas, chairs, and tables.
Repairing and restoring the effects of flood damage requires a professional service. SERVPRO understands the consequences that water has on your furniture and how to stop them without causing more damage. We immediately raise furniture off a wet surface or remove it from the affected home if needed. One of our inspectors examines everything for these problems:
- Mildew Growth – If we do not remove standing water quickly, a thin, whitish coating of fungus can begin to grow on exposed wood. We use dehumidifiers and air movers to stop the growth and an anti-fungal cleaner to remove mildew already present.
- Swelling – Water causes wood to swell and crack. Sofas are very vulnerable since the frame is not normally treated to resist water. The framing joints weaken, and the glue which holds it together breaks down. To reduce the moisture content, technicians set dehumidifiers to draw moisture out of the frame and the surrounding air. Carefully lowering the moisture content also helps keep the glue together.
- Color Bleeding – Dust covers bleed when they absorb too much water and one that sags until it touches the floor or carpet can leave a stain. We set up dehumidifiers to draw out the moisture, but also use air movers to force warm, dry air over the surface to speed up the drying process.
- Water Spotting – Water often spots upholstery fabrics that require dry cleaning (sofa and chair skirts for example) or leave a water level mark. Our technicians can carefully wet the entire piece of fabric and then dry it to avoid permanent spotting.
Returning furniture to a usable state is not a simple process, but a professional restoration service can deal with most damage successfully. If you need us, SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is here to help. Call today at (847) 593-3055 to get started.
Plan Ahead When A Storm Is On Its Way!
7/1/2021 (Permalink)
During this time of year in Elk Grove, we can experience a lot of rain which can lead to thunderstorms. It is important to be prepared and have a plan in place. Talk with your family and create an emergency plan for thunderstorms, floods, and tornadoes. Think about an emergency shelter and evacuation plan. Below we have a few suggestions to make sure you and your family are ready for whatever happens.
Seek shelter
There are many different natural elements which can occur and be harmful when outside during a disaster. Therefore, during a storm, it is important to seek shelter and be safe. If your inside, a good place to be is at the lowest level of your home. If you have a basement or storm cellar you can hang out in until the storm passes.
Keep an emergency kit ready
Consider putting together a kit of things you may want to have on hand during a storm. Items you may want to include would be water, non-perishable food, flashlights, blankets extra batteries, a radio, and a first aid kit.
Protect your electronics
Your electronics can get fried if they are not properly protected. Plug electronics into a surge protector to avoid damage during a storm.
Go inside when you hear thunder
If you hear thunder, it is likely that lightning is also occurring. Lightning can be dangerous, therefore, make sure to go inside when thunder occurs.
Prepare for power outages
Have battery-operated flashlights and lanterns in easy to get to places. Check on these items from time to time to make sure the batteries still work, replace them if necessary. Also, think about keeping the refrigerator and freezer doors shut to keep food from spoiling. If these food items rise above 40 degrees for 2 hours or more, they should be disregarded. Call your local power company to inform them of the outage and to get information regarding when the power should be restored.
Stay away from power lines
Do not go near power lines should they fall to the ground, they can be very hazardous. Call 911 if you see downed power lines.
If you have an emergency does strike your home during a thunderstorm, SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows are ready to help get your life back to normal. Call us any time day or night, we are always ready to help. (847) 593-3055
Can Your Home Withstand the High Winds of a Storm?
6/25/2021 (Permalink)
Storms and severe weather can come on quickly and suddenly, and we want to make sure your home is prepared in case damage is done to your property or personal belongings. Severe winds blowing at 55 mph can tear down tree branches and winds up to 110-130 mph can blow over trees and damage roof shingles.
Here are some things you can do when an upcoming storm is on its way to prepare for future damages and help with the restoration process:
- Unplug any electronics, even if they have a surge protector.
- Gather supplies such as flashlights, blankets, a fully charger phone, and a list of phone numbers to call if you lose power, have damaged caused to your home, and any insurance companies that can help you file a claim.
- Check windows and doors to ensure they are sealed to prevent any water from leaking.
- Clear any clutter near doorways for a safe and quick exit if necessary.
- Have an action plan in place in case of an evacuation.
SERVPRO is a phone call away, no matter the damage we are here to help! (847) 593-3055
After the storm passes and you have been cleared to leave your home, you should begin to examine and assess if there is any damage left from the storm. You can start by checking to see if there are any fallen trees or tree limbs that may have affected the exterior of the house.
Examining the ceiling and attic for leaks can give you an idea if there are is any damage caused to the roof or shingles. Look at all the windows and doors to check for leaks that can allow for incoming water and inspect your basement to check that your sump pump is working properly to keep water from flooding your basement.
Our team will be standing by ready to take your call, assess the damage, and dispatch the team equipped with the necessary equipment to get the job done. Call us anytime!
SERVPRO Storm Travel - Kansas City
3/19/2021 (Permalink)
No disaster is too big for SERVPRO.
February saw unprecedented freezing temperatures and ice storms throughout the South. This resulted in thousands of homes being impacted by water damage, with almost 35,000 leads hitting the SERVPRO main line. Luckily, SERVPRO is well-prepared for such large-scale situations.
Our franchise answered the call for help and sent one of our crews to assist local franchises in Kansas City. In just a week-and-a-half, our crew was able to help over a dozen homeowners whose properties were damaged by pipe bursts, flooded basements, ice damming, etc. Without SERVPRO’s help, these homeowners could have waited weeks before another restoration company was able to reach them, resulting in further damage and higher costs to repair.
SERVPRO's nationwide system has a network of strategically positioned storm teams on standby should a disaster strike near you. Available 24 hours a day and 365 days a year, we are prepared for the unpredictable. With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises nationwide, no disaster is too big.
For fast emergency response, call 847-593-3055!
Faster To Any Size Disaster
11/3/2020 (Permalink)
Water damage doesn't wait, and neither do we! We are available 24/7/365!
Illinois weather can be wildly unpredictable, which could cause a myriad of issues for property owners if one isn't careful. Especially in our local territory (which extends from Palatine and Rolling Meadows down to Roselle and Itasca), we work with many older houses that were ill-equipped to handle storm-related issues such as excessive rainfall, flooding, and freezing temperatures. From aging sump pumps to poor insulation leading to frozen pipe bursts, we have seen it all.
When it comes to dealing with water damage from a storm, immediate action is needed to restore your property and prevent further damages. Click here to learn more about the water damage timeline and what could happen if water is left sitting too long!
SERVPRO prides itself on its fast emergency response time, and we are available 24/7/365 - including holidays - to address your needs and begin the restoration process. We are also a preferred vendor with many national and local insurance companies, which further expedites the claims process.
The Leader in Disaster & Recovery
10/29/2020 (Permalink)
The SERVPRO Disaster Recovery Team is ready to respond 24/7/365!
In the event of disasters such as hurricanes and flooding, SERVPRO is on the frontlines, ready to respond. While we are a locally owned and operated franchise in Elk Grove Village, SERVPRO is a nationwide restoration provider equipped with the resources and experience to handle any size disaster. With over 1,700 franchises located across the United States, SERVPRO is well equipped to lend a helping hand anywhere in the country, 24/7/365.
In addition to our franchise system, there are dedicated storm teams strategically positioned across on the country on standby, ready and prepared for the unpredictable. The SERVPRO Disaster Recovery Team can provide help and coordinate efforts anywhere in the United States, with the ability to mobilize local command centers and utilize the efforts and resources of local franchises. No matter how catastrophic or large the disaster is, SERVPRO has got it covered!
What To Do After a Storm Hits
6/29/2020 (Permalink)
No matter how prepared you may be for the forecast, storm damage to your property can happen at any time. Knowing what to do when the unexpected happens can help save time and money for you, as well as keep you and your loved ones safe.
- Take Safety Precautions: Be aware of any potential physical hazards to your property. Is there standing water? Are there collapsed walls or ceilings? Any broken glass or exposed nails? Be careful when traversing through your property. If necessary, arrange an alternative place to live in.
- Document the Damage: If it's safe to do so, take photos of whatever damage has occurred to show to your insurance company. SERVPRO can also do this for you and keep documentation to submit with your claim.
- Contact Insurance: Notify your agent about damage to your home immediately. An adjuster can determine the extent of the damage so payment can be made for the repairs. We at SERVPRO work with many insurance companies to ensure a seamless claims process.
We at SERVPRO have many years of experience dealing with any size disasters. Our water mitigation services are available 24/7/365 when emergencies strike, and you can count on us to take care of your property and give you peace of mind.
Is Your Business Prepared for Disaster?
6/29/2020 (Permalink)
According to research, as many as 50% of businesses do not recover after experiencing a disaster. To ensure your business is not part of that statistic, we at SERVPRO can work with you to establish an emergency plan of action, free of charge.
The Emergency READY Profile (ERP) is a comprehensive assessment of your facility that also establishes a direct line of contact between the decision-maker of your business and SERVPRO. When disaster strikes, the ERP can streamline the restoration process to ensure your business experiences minimal interruption.
- A no cost assessment of your facility.
This means there is no need to allocate funds, giving you a great value at no cost.
- A concise Profile Document that contains only the critical information needed in the event of an emergency.
It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.
- A guide to help you get back into your building following a disaster.
This can help minimize the amount of time your business is inactive by having an immediate plan of action.
- Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider.
You have a provider that is recognized as an industry leader and close by.
- Identification of the line of command for authorizing work to begin.
This saves time so we can begin the work of mitigating the damage which can save you time and money.
- Provides facility details such as shut-off valve locations, priority areas and priority contact information.
Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."
Call 847-593-3055 to learn more about the Emergency READY Profile!
SERVPRO's Disaster Recovery Team is Faster to Any Size Disaster
6/29/2020 (Permalink)
SERVPRO has the resources to handle any size disaster.
While we are locally owned and operated, SERVPRO has been the leader in disaster cleanup and restoration nationwide since 1967. With over 1,700 franchises located nationwide and a network of strategically placed storm teams on standby, SERVPRO is uniquely positioned to handle any size disaster. From severe flooding to catastrophic fires, SERVPRO has seen it all and our technicians are trained and experienced to handle whatever is thrown our way. They are elite large-loss specialists who are prequalified and strategically positioned throughout the United States.
When a large-scale disaster occurs, such as a hurricane, the Disaster Recovery Team can mobilize local command centers, and SERVPRO franchises from all over the nation are called upon to lend a helping hand. No matter what the disaster is, rest assured you will be getting the best of the best in the restoration industry.
Prepare Your Home for the Unexpected!
6/26/2020 (Permalink)
Thunderstorms in the summer can cause numerous unexpected damages to your property. Whether it is flooding in your basement, damage to your roof, or trees puncturing through your windows, storm damage can happen at any time. When the forecast looks grim, it is wise to prepare in advance to ensure you and your loved ones are kept safe.
- Secure fences and outside furniture: Heavy winds can easily pull unsecured fencing and loose patio furniture off the ground, which could cause exterior damage to your house. Make sure your fence is properly secured, and anchor outdoor furniture or bring it inside.
- Check gutters: Make sure your gutters are clear of debris and downspouts drain away from your house to help prevent interior water damage.
- Trim trees: Dead tree limbs near your windows could potentially get loose from heavy winds and puncture through.
- Protect your valuables: If you store valuables in your basement, make sure they are off the ground or secured in boxes.
- Review your policy: Lots of homeowners often find out too late that their insurance policy does not cover certain types of flood damages!
- Create an emergency kit: Make sure your emergency kit has everything you need just in case!
When storms come your way, SERVPRO is ready and prepared to handle any size disaster!
Call SERVPRO for Fast Response Time to Storm Emergencies
10/24/2019 (Permalink)
Our storm team beginning to mobilize and place drying equipment throughout an 80,000 sq. ft. commercial property.
While we are a locally owned and operated business, SERVPRO is a nationwide service provider with the resources and expertise necessary to tackle any size disaster. With over 1,700 franchises across the United States and a network of strategically positioned storm teams on standby, SERVPRO is ready 24 hours a day, 365 days a year to respond to emergencies. From severe flooding to catastrophic fires, SERVPRO has seen it all and our technicians are trained and experienced to handle whatever is thrown our way.
Pictured is one such instance of a large loss emergency in Schaumburg that SERVPRO responded to. After an 80,000 sq. ft. commercial property flooded out, we immediately mobilized a storm team consisting of 50 workers to extract standing water, remove any wet, salvageable materials, and place over 600 pieces of drying equipment to ensure no further damage occurred. Because of our quick response time, the entire structure was dried within a week. To see more from this job, check out our video highlighting the job process.
SERVPRO is ready to respond to any size disaster, large or small. In the unfortunate event you experience home or business damage related to a storm, do not hesitate to call us! (847) 593-3055
Are You Prepared for a Thunderstorm?
6/28/2019 (Permalink)
During this time of year in Elk Grove, we can experience a lot of rain which can lead to thunderstorms. It’s important to be prepared and have a plan in place. Talk with your family and create an emergency plan for thunderstorms, floods, and tornadoes. Think about an emergency shelter and evacuation plan. Below we have a few suggestions to make sure you and your family are ready for whatever happens.
Protect your electronics
Your electronics can get fried if they are not properly protected. Plug electronics into a surge protector to avoid damage during a storm.
Prepare for power outages
Have battery-operated flashlights and lanterns in easy to get to places. Check on these items from time to time to make sure the batteries still work, replace them if necessary. Also, think about keeping the refrigerator and freezer doors shut to keep food from spoiling. If these food items rise above 40 degrees for 2 hours or more, they should be disregarded. Call your local power company to inform them of the outage and to get information regarding when the power should be restored.
Stay away from power lines
Do not go near power lines should they fall to the ground, they can be very hazardous. Call 911 if you see downed power lines.
Go inside when you hear thunder
If you hear thunder, it is likely that lightning is also occurring. Lightning can be dangerous, therefore, make sure to go inside when thunder occurs.
Seek shelter
There are many different natural elements which can occur and be harmful when outside during a disaster. Therefore, during a storm, it is important to seek shelter and be safe. If your inside, a good place to be is at the lowest level of your home. If you have a basement or storm cellar you can hang out in until the storm passes.
Keep an emergency kit ready
Consider putting together a kit of things you may want to have on hand during a storm. Items you may want to include would be water, non-perishable food, flashlights, blankets extra batteries, a radio, and a first aid kit.
If you have an emergency does strike your home during a thunderstorm, SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows are ready to help get your life back to normal. Call us any time day or night, we are always ready to help. (847) 593-3055
Will You Be Ready When Disaster Strikes?
6/27/2019 (Permalink)
It is important to prepare before a disaster occurs. Consider the following steps to help you better prepare for an emergency situation.
- Sign up for local alerts and warnings, download apps and/or check access for wireless emergency alerts (see below for suggestions).
- Develop and test emergency communication plans.
- Assemble or update emergency supplies.
- Learn about local hazards and conduct a drill to practice emergency response actions.
- Participate in a preparedness discussion, training or class.
- Collect and safeguard critical documents.
- Plan with neighbors to help each other and share resources.
- Document property and obtain appropriate insurance for relevant hazards.
- Make property improvements to reduce potential injury and property damage.
Wireless Emergency Alerts
Wireless Emergency Alerts (WEAs) are free notifications delivered to your mobile device as part of a public safety system provided by authorized government-alerting authorities. The alerts are designed to inform you of imminent threats to safety or missing persons alerts in your area (e.g., AMBER Alerts). Government partners include local and state public safety agencies, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service. A WEA can be sent to your mobile device when you may be in harm’s way, without downloading an app or subscribing to a service. WEAs may be used to share extreme weather warnings, local emergencies requiring evacuation or immediate action, AMBER Alerts, and Presidential Alerts during a national emergency.
A WEA will look like a text message. The WEA message will typically show the type and time of the alert, any action you should take, and the agency issuing the alert. The message will be no more than 90 characters.
The FEMA App
This app allows you to get National Weather Service alerts for up to five locations to keep you informed on-the-go. It also has information on what to do before, during, and after different disasters. In the midst of an emergency, the app can give you directions to open shelters nearby, help you locate someone to talk to at a Disaster Recovery Center, and let you share images of damage and recovery efforts to help first responders and emergency managers.
This app is available to download for free for iOS and Android at the Apple Store and on Google Play.
Emergencies can happen anytime to anyone. Make sure to take action now to protect yourself, your family and your property. If disaster does strike your property, make sure to give SERVPRO a call at (847) 593-3055. We can help make the damage "Like it never even happened."
What To Do About Water Main Issues
6/25/2019 (Permalink)
A copper water main has a life expectancy of 60-years, making it highly unlikely for you to experience a water main break during your lifetime, especially if you purchased your home new. For older homes, the age, corrosion, temperature fluctuation, and electrolysis may affect the durability of your piping.
It is still possible, however, for flood damage to occur in your home because of a broken water main. Therefore, it is important to understand what to look for if this becomes a problem for you.
- Water pressure loss
- Standing water
- Sinkholes in your yard
- Stream of water from your house to the roadway
- If there is no water running in your house but you hear a gurgling or hissing noise where the pipe enters your house
Never attempt to repair a broken main on your own. Without the proper experience and resources, you are likely to cause more damage as well as jeopardize your safety. You can locate your main water shutoff and learn how to operate it successfully during an emergency. Otherwise, rely on SERVPRO to take care of the rest.
SERVPRO has access to the equipment and training necessary to locate and repair damaged piping, fix the grading in your yard after repairs have been made, and install additional drainage, sump pumps, or backflow valves where appropriate. Our IICRC-certified technicians will help you keep a close eye on these issues and get the help you need during an emergency. We have many services designed to address both exterior and interior issues caused by plumbing problems that occur in your home.
Give SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows a call today at (847) 593-3055 for assistance with your water main, or any issues concerning fire, water, mold, or storm damage that develop on your property. We are here to help!
Flood and Storm Damage: SERVPRO Has Your Back
6/24/2019 (Permalink)
Water damage to your Elk Grove home is a terrible inconvenience. Any leak or flood from a faucet, tub or pipes in your home carries with it the risk of flood damage throughout your house. Water might also enter your home from a storm or flood outside. Once water enters, it can migrate to any room in the house and damage the structure of the room such as the floors and ceilings and can also cause harm to your furniture and belongings.
Flood damage to your property is a frustrating situation, and of course, you want to get it remedied as soon as possible. Luckily, SERVPRO technicians are experts for mitigating water damage. Our teams are trained to assess and deal with any water problem no matter how big or how small it is.
Our professional assessment of the situation begins when you contact our 24-hour help center. We understand that swift action reduces the risk of even more damage which is why we are available 24 hours a day, 365 days a year. Our professional office staff understands that this is a frightening and confusing time. We will ask you a series of questions about the flood to better understand your needs.
As soon as our technicians arrive to your home, they begin with a thorough assessment of the flood damage. We start with a visual inspection that includes looking at your walls, ceilings and carpets, as well as the floor under the carpets. We examine furniture and soft furnishings so we know what can and cannot be saved.
SERVPRO understands that even the most thorough visual inspection does not give a true picture of flood damage. That is why we train our technicians in the use of various detection devices to seek out all types of water damage. Moisture sensors are useful for examining soft materials such as carpet to determine the presence of water and the extent of the flood damage. Moisture meters show the amount of damp that is present and can be used to examine inside wall cavities and under wooden flooring so that our technicians know where water has migrated to and how deeply it has penetrated the materials.
Using professional equipment to examine your bedroom means not a single damaged patch goes untreated. We will ensure that there are no hidden issues that would potentially cause further problems down the road.
Do not panic about water damage to your home. Let SERVPRO of Elk Grove/E. Schaumburg/Itasca/Roselle and SERVPRO of Palatine/Rolling Meadows assess and remedy the situation. Call us at (847) 593-3055 for help.
Emergency Response Restoration Services in Itasca for Any Size Flood Disaster
12/3/2018 (Permalink)
Warmer winter temperatures may cause flood damage to your home from melting snow.
With changing weather patterns, we often experience warmer days during the winter. These warmer temperatures can lead to significant amounts of melting snow. Unable to seep into the still-frozen ground, this water can only flow horizontally, at times entering homes.
SERVPRO's professional team has extensive experience in all sizes and types of flood mitigation. No damage is too small nor too large for us to handle. Because water damage worsens as time goes on, we are always Faster To Any Size Disaster to reduce the risk of further damage.
Certified in Water Damage Restoration (WRT) and Applied Structural Drying (ASD), our technicians know which steps to take and when. Using the latest technology and equipment, we can thoroughly dry a saturated home in a strategic and timely manner to save your property and personal belongings. We will also check for potential microbial growth and contamination to ensure proper remediation is taking place.
SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle can help your family recover quickly from any amount of flood damage that your home experiences, making everything clean and safe again, “Like it never even happened.” Call us at (847) 593-3055 to contact our 24-hour service. We never close and are always ready to help you, no matter what emergency your home endures.
How SERVPRO Handles Hardwood Flooring Damaged By Flooding
10/24/2018 (Permalink)
SERVPRO has the expertise and experience to dry out and repair your hardwood floors after a flood "Like it never even happened."
A strong storm can push large amounts of water through a Wood Dale home in just a few hours. Once the water is removed, you may find your hardwood flooring buckled, cupped, or warped, which is common after a flood disaster. SERVPRO will work to not only dry your property, but to also restore your damaged hardwood flooring.
Although the effects are quick to start, we can often prevent them from being permanent. Buckling is evident by the boards swelling higher than the ones next to them. With cupping and warping, floorboards twist in place, and if enough water has gotten into the boards, they pop up from the sub-floor.
Before we start any work, we first have to test and lower the moisture content to twelve percent or lower if possible. If the wood is too damp, any efforts to remove damage will only cause more. Depending on how high the number is, it could take as long as four or five weeks to bring it down to a safe level.
We begin with dehumidifiers to lower the humidity of the affected rooms to under forty-five percent. At that point, SERVPRO technicians set up air movers to blow warm air over and under the floorboards. This increased airflow and the higher temperature slowly draws out the moisture from the wood where the dehumidifiers absorb it.
When the humidity gets down to sixteen percent, we can safely install space heaters to quickly raise the temperature without causing secondary damage to the wood. It also increases evaporation which increases the effectiveness of the dehumidifiers.
With the moisture content now at a safe level, we can safely sand off any bulges and twists. Not only can we eliminate most of the visual loss, but our team members also disguise any repair efforts through carefully refinishing the repaired wood. In cases where the damage is too severe, we can sand down replacement boards to fit precisely.
If you find your hardwood flooring damaged by a flood, SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle will make every effort to provide you with a floor indistinguishable from the original. It is not a quick or straightforward task, but it is one we have provided our neighbors for almost twenty years. Call us at (847) 593-3055 today to get started.
How SERVPRO Deals with Flood and Storm Damage
5/30/2018 (Permalink)
Water damage to your bedroom is a terrible inconvenience. Any leak or flood from a faucet, tub or pipes in your home carries with it the risk of flood damage throughout your house. Water might also enter your home from a storm or flood outside. Water can migrate to your bedroom and damage the structure of the room such as the floors and ceilings and can also cause harm to your furniture and belongings. A flood can happen to anyone, and if you happen to have an en suite bathroom, it is even more of a worry.
Flood damage to your property is a frustrating situation, and of course, you want to get it remedied as soon as possible. Luckily, SERVPRO technicians are experts for mitigating water damage. Our teams are trained to assess and deal with any water problem no matter how big or how small it is.
Our professional assessment of the situation begins when you contact our 24-hour help center. We understand that swift action reduces the risk of even more damage which is why we are available 24 hours a day, 365 days a year. Our professional office staff understands that this is a frightening and confusing time. We will ask you a series of questions about the flood to better understand your needs.
As soon as our technicians arrive to your home, they begin with a thorough assessment of the flood damage. We start with a visual inspection that includes looking at your bedroom walls, ceilings and carpets, as well as the floor under the carpets. We examine furniture and soft furnishings so we know what can and cannot be saved.
SERVPRO understands that even the most thorough visual inspection does not give a true picture of flood damage. That is why we train our technicians in the use of various detection devices to seek out all types of water damage. Moisture sensors are useful for examining soft materials such as carpet to determine the presence of water and the extent of the flood damage. Moisture meters show the amount of damp that is present and can be used to examine inside wall cavities and under wooden flooring so that our technicians know where water has migrated to and how deeply it has penetrated the materials.
Using professional equipment to examine your bedroom means not a single damaged patch goes untreated. We will ensure that there are no hidden issues that would potentially cause further problems down the road.
Do not panic about water damage to your home. Let SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle assess and remedy the situation. Call us at (847) 593-3055 for help.
How Does SERVPRO Help With My Flood-Damaged Furniture?
5/30/2018 (Permalink)
Repairing and restoring the effects of flood damage on your furniture requires a professional service.
If the water rises high enough, flooding inside a home can quickly affect not just floors, but furniture as well. Standing water from a failing dishwasher or a backed-up toilet can rapidly soften varnish and other finishes, stain fabrics, and warp the wood on sofas, chairs, and tables.
Repairing and restoring the effects of flood damage requires a professional service. SERVPRO understands the consequences that water has on your furniture and how to stop them without causing more damage. We immediately raise furniture off a wet surface or remove it from the affected home if needed. One of our inspectors examines everything for these problems:
- Swelling – Water causes wood to swell and crack. Sofas are very vulnerable since the frame is not normally treated to resist water. The framing joints weaken, and the glue which holds it together breaks down. To reduce the moisture content, technicians set dehumidifiers to draw moisture out of the frame and the surrounding air. Carefully lowering the moisture content also helps keep the glue together.
- Water Spotting – Water often spots upholstery fabrics that require dry cleaning (sofa and chair skirts for example) or leave a water level mark. Our technicians can carefully wet the entire piece of fabric and then dry it to avoid permanent spotting.
- Color Bleeding – Dust covers bleed when they absorb too much water and one that sags until it touches the floor or carpet can leave a stain. We set up dehumidifiers to draw out the moisture, but also use air movers to force warm, dry air over the surface to speed up the drying process.
- Mildew Growth – If we do not remove standing water quickly, a thin, whitish coating of fungus can begin to grow on exposed wood. We use dehumidifiers and air movers to stop the growth and an anti-fungal cleaner to remove mildew already present.
Returning furniture to a usable state is not a simple process, but a professional restoration service can deal with most damage successfully. If you need us, SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle is here to help. Call today at (847) 593-3055 to get started.
Water Main Issues? SERVPRO Has Your Back!
5/3/2018 (Permalink)
A copper water main has a life expectancy of 60-years, making it highly unlikely for you to experience a water main break during your lifetime, especially if you purchased your home new. For older homes, the age, corrosion, temperature fluctuation, and electrolysis may affect the durability of your piping.
It is still possible, however, for flood damage to occur in your home because of a broken water main. Therefore, it is important to understand what to look for if this becomes a problem for you.
- Water pressure loss
- Standing water
- Sinkholes in your yard
- Stream of water from your house to the roadway
- If there is no water running in your house but you hear a gurgling or hissing noise where the pipe enters your house
Never attempt to repair a broken main on your own. Without the proper experience and resources, you are likely to cause more damage as well as jeopardize your safety. You can locate your main water shutoff and learn how to operate it successfully during an emergency. Otherwise, rely on SERVPRO to take care of the rest.
SERVPRO has access to the equipment and training necessary to locate and repair damaged piping, fix the grading in your yard after repairs have been made, and install additional drainage, sump pumps, or backflow valves where appropriate. Our IICRC-certified technicians will help you keep a close eye on these issues and get the help you need during an emergency. We have many services designed to address both exterior and interior issues caused by plumbing problems that occur in your home.
Give SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle a call today at (847) 593-3055 for assistance with your water main, or any issues concerning fire, water, mold, or storm damage that develop on your property. We are here to help!
Faster to Any Size Disaster
4/19/2018 (Permalink)
Aftermath of Hurricane Irma
We take that phrase seriously, and not just with local jobs. With a network of 1,700 franchises nationwide, SERVPRO’s Disaster Recovery Team is ready to respond to any large scale disasters that come our way in any part of the country.
2017 saw a myriad of large storms in various states. From microbursts to tornadoes to hurricanes, there was extensive property damage across the country, with local restoration companies scrambling to help out. With SERVPRO’s Disaster Recovery Team, there are more than 1,000 crews ready to mobilize at any given time. This past year, some of our technicians had the opportunities to travel to Kansas, Michigan, and Georgia for Hurricane Irma. We are happy to be available to those who are in need.
No matter where you are, SERVPRO is nationwide and ready to be faster to any size disaster.
Responding Rapidly Minimizes Flood Damage in Schaumburg
12/7/2017 (Permalink)
Warmer winter temperatures can result in snow melting and unable to seep into the ground, enter into homes causing damage.
SERVPRO Provides Flood Damage Restoration Services for Any Size Damage
Living in Schaumburg gives us a full four seasons yearly, but with changing weather patterns, we now often experience warmer days during the winter. These warmer temperatures can lead to significant amounts of snow turning into water, resulting in substantial amounts covering the still-frozen ground. Unable to seep into the ground, this water can only flow horizontally, at times entering homes.
If melted snow travels where your Schaumburg residence is situated, your home's chances of flood damage considerably increase. Before a flood, sandbagging around your home helps minimize the amount of water that enters. However, smaller, slower amounts of water rarely provide forewarning, allowing them to creep up on homeowners. As flooding enters a home, it spreads out across the first floor and can also travel downstairs to the basement.
SERVPRO's professional team has gained extensive experience in all sizes and types of flood mitigation. No damage is too small nor too large for us to handle. Because water continually damages as long as it is present, we are Always Faster To Any Size Disaster, reducing the amount of time your home stays submerged before we finish restoring your home.
Certified in Water Damage Restoration (WRT) and Applied Structural Drying (ASD), our technicians know which steps to take and when. Using the latest in technology and equipment, we can take a saturated home and dry it out at the pace needed to gain the results your family deserves.
The rate at which we dry out your home can affect the final results both personal belongings and materials inside your home experience. If drying progresses too slowly, microbial growth can begin. If it progresses too rapidly, uneven results can skew electronic readings, allowing some areas to remain damp. Another aspect of flooding inside a home deals with the level of contamination. Cleaning a home post-flood needs to include steps that ensure achievement of sanitary levels. We understand how contamination acts inside a home, and how to counteract it wherever it might exist.
SERVPRO of Elk Grove / E. Schaumburg / Itasca / Roselle can help your family recover quickly from any amount of flood damage that your home experiences, making everything clean and safe again, “Like it never even happened.” Call us at (847) 593-3055 to contact our 24-hour service. We never close and are always ready to help you, no matter what emergency your home endures.
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