Very thorough and responsive! I was impressed with the deep expertise and thoroughness on a variety of questions I had rested to two attic spaces at my home. Whether it was talking with Patrick on the phone or Alex during his visits they provided incredibly good customer service in identifying issues, how to best remediate the items and provided all the information and estimate details I needed for next steps with the work.

I cannot say enough good things about SERVPRO of Elk Grove.  My sister sang their praises when they did work for her, so when I needed help with mold remediation in my attic, I didn’t consider anyone but Davis and his crew. Davis returned my call immediately and sent someone out that afternoon. They told me what they would do to solve my issue, quoted a very reasonable price and completed the work within the week.  They were very professional, very clean, very polite, and I would recommend them highly. So thankful for SERVPRO of Elk Grove.

When I called, Davis returned my call right away and had a service person at my house that afternoon. Alex was very polite and explained exactly what the problem was and how SERVPRO would take care of it. I called Davis and scheduled an appointment.

The day of the service, Alex showed up on time with his crew. They sealed off everything and worked diligently. A job that was estimated to take a day and a half took only one day. When they left Alex explained exactly what they had done. He explained the billing process and that he would send me a detailed description of what they did to show to a house inspector for the selling
of my house.

My sister used SERVPRO a couple years ago for a water issue on her back porch.  Both of us loved working with Davis and would not hesitate to recommend SERVPRO to anyone. You would not be disappointed.

Mold was found in an attic in one of our properties, so I called SERVPRO to have it cleaned. Their team was very good at explaining the different options available in order to correctly address the problem. I am very pleased with the work they’ve done, very thorough and efficient. I would highly recommend SERVPRO for anyone in need of restoration work!

After mold was found during a home inspection, SERVPRO was quick to respond. I was about to sell my home, and they were able to evaluate the situation quickly and cleanup the mold thoroughly and in time for the closing. I really appreciated SERVPRO's commitment to quickly taking care of the problem.

You have been a pleasure to work with! I will be recommending you to all my home buyers.

Please call these guys when you have a mold problem. They have all the right equipment and cleaners to take care of it properly so you won’t see pop up again.

I thought I was saving money by attempting to clean the mold up on my own, but it came right back. I got in touch with your company at that point and I have not seen mold again after you took care of it.

I, like many, thought I could clean up the mold I found in our home myself. How wrong was I. I’m so glad I caved and called you guys. It was much less expensive that I thought it would be and I haven’t had any more mold since.