Recent Biohazard Posts

Hoarding Cleanup & Restoration Services in Palatine

3/13/2020 (Permalink)

If left unaddressed for too long, hoarding can lead to serious safety hazards.

Hoarding can be a distressing situation for a homeowner and their family, and it can be difficult to know where to start with cleanup and restoration. In addition, if left unaddressed for too long, hoarding can lead to serious safety hazards, including, but not limited to: cramped living spaces; fire hazards; unsanitary conditions; exposure to insect infestation and hazardous wastes; and risk of injury or entrapment from falling or shifting items.

24/7/365 Emergency Cleanup & Restoration


At SERVPRO, we are a full-service cleanup and restoration company trained and experienced in dealing with hoarding situations. From start to finish, we handle the full scope of the job, including pack-out and inventory, a deep clean of the entire premise, and even larger scale mitigation that may involve biohazard cleanup or demolition. No matter the size, we are dedicated to see each project through and make it “Like it never even happened.”

In addition, we treat each of our customers with compassion and respect, and we understand the sensitive nature of dealing with one’s property and personal belongings. Throughout the project, we keep our customers informed of our process and collaborate to ensure no items of value are lost or disposed and your home is treated with utmost respect.

Scope of Services

  • Inventory & Packing Out Items of Value
  • Content Storage
  • Content Restoration
  • Disposal of Unsalvageable Items
  • Cleanup of Hazardous Contaminants
  • Deep Clean & Sanitization of Entire House
  • Water Removal & Structural Drying
  • Mold Inspection & Remediation
  • Reconstruction

SERVPRO is ready to respond to your emergency situation whenever you need it. Give us a call!

Proactive Cleaning to Minimize the Transmission of Emerging Viral Pathogens (including Coronavirus)

3/13/2020 (Permalink)

SERVPRO franchise professionals have the specialized training and products to get your property back to business.

About Coronavirus

The CDC is responding to an outbreak of respiratory disease caused by a novel (new) coronavirus (“SARS-CoV-2”)  that was first detected in Wuhan City, Hubei Province, China and which has now (as of this publication) been detected in 60 locations internationally, including cases in the United States. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”) is thought to spread mainly from person-to-person or through respiratory droplets produced when an infected person coughs or sneezes. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Scope of Cleanup

SERVPRO professionals can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is ­no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was the enter and occupy the building.

Cleanup Scope of Work and Planning

The CDC encourages cleaning of high touch surfaces such as counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well. 

Cleaning Procedures

Cleanup procedures may vary depending on the environment, but the general guideline includes:

  1. Cleaning of porous and non-porous surfaces
  2. Disinfecting of non-porous surfaces
  3. Cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process
  4. Disposal of waste

The CDC recommends usage of a labeled Hospital Grade disinfectant with claims against viruses similar to SARS-CoV-2 (again, this is not the COVID-19 strain but a similar strain). SERVPROXIDE™ (SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to SARS-CoV-2 on hard, non-porous surfaces. In addition, SERVPROXIDE™ currently has EPA-approved claims for Feline coronavirus (Strain WSU 79-1683, ATCC VR 989) and Canine coronavirus (Strain 1-71, ATCC VR-809).

Porous surfaces that are not water-sensitive, such as carpet and other fabric material, cannot be disinfected but can be sanitized using SERVPROXIDE™.

Call us at 847-593-3055 to schedule your proactive cleaning for your home or business!

Let SERVPRO Handle Your Sewage Backup Emergency

3/3/2020 (Permalink)

Toilet Flooding from sewage and toilets can be dangerous. Call the professionals!

Flooding from a sewage backup is not only stressful to deal with, it is also dangerous. The water found in these types of water losses is what we call CAT 3. This means the water is grossly contaminated and can contain pathogenic, toxigenic, or other harmful agents and can cause significant adverse reactions to humans if contacted or consumed. It is not worth the health risks to deal with sewage backups on your own.

If you find flooding from a sewage backup, toilet overflow, etc. in your bathroom, basement, or anywhere else in your home, it is wise and safer to call the professionals. We at SERVPRO have the means to safely extract and cleanup any water and sewage, as well as decontaminate the premises and dry out the structure. We can remove any building materials damaged by the sewage, including drywall and flooring; after demolition and drying is completed, we can even assist you in the rebuild process to ensure your property is restored "Like it never even happened."

SERVPRO is available 24/7/365 to take care of you! We operate locally in Elk Grove Village and we work all around the suburbs, including Palatine, Rolling Meadows, Schaumburg, Itasca, and Roselle. Call us at (847) 593-3055!