From Disaster to Restored!

10/27/2023 (Permalink)

From the first call to the last walk through- out our SERVPRO goal is to make water damage claims “Like It Never Even Happened.”  When our office receives a call about a utility sink that has flooded a basement, we know to send our highly trained and accredited staff to accurately capture the loss and inform the insured every step of the way.  

Immediately once onsite, the SERVPRO crew will begin to map out the water migration and discuss what has been affected, and how we plan to mitigation the affected materials. In this case, the standing water saturated the tile flooring and the paneling on the walls. Our team moved swiftly and effectively to move contents, remove affected materials that could not be dried, and placed adequate air movers and dehumidifiers to reach the drying goal of each material.  

Once we have confirmed the water damage portion of the claim is completed, our reconstruction manager will be onsite to conduct his walkthrough and discuss how the insured envisioned this space to look after such a traumatic loss. The insured shared their vision with the team, and soon after that visit the scope was put together, insurance was informed of the process, and contractors were on site for their evaluations.  

From start to finish, our team takes pride in constant communication, quality work, and standing behind any final product that we have a hand in creating.  For a one stop shop, from mitigation to reconstruction, general cleanings, mold remediation, commercial cleaning services and anything in between- call the leaders in the restoration field! SERVPRO is always here to help- give us a call today! (630) 377-7062