Unlocking Your Full Potential!

11/27/2023 (Permalink)

Our Marketing Manager, Dan Falese, at a manager's training at SERVPRO HQ!

Sending managers for additional training at SERVPRO HQ is a strategic investment in enhancing leadership capabilities and ensuring the continued success of an organization. By providing managers with specialized training programs, SERVPRO can equip them with the latest industry insights, leadership techniques, and problem-solving skills. This proactive approach not only strengthens the managerial skill set but also fosters a culture of continuous learning within the corporate environment. Additionally, training sessions offer a valuable opportunity for managers to network, share best practices, and gain fresh perspectives that can positively impact their decision-making processes. Overall, investing in ongoing training for our managers is a forward-thinking strategy that aligns with the ever-evolving demands of the business, contributing to improved efficiency, employee satisfaction, and organizational resilience. 

A Morning at Feed My Starving Children

11/27/2023 (Permalink)

Our Production Crew spending a morning at Feed My Starving Children!

This morning, our dedicated team at SERVPRO embodied the spirit of community and compassion by spending valuable hours volunteering at Feed My Starving Children. With sleeves rolled up and hearts full of purpose, our employees worked tirelessly to pack nutritious meals destined for children in need around the globe. The experience was not just about giving back; it was a testament to our company's commitment to social responsibility and making a positive impact. As we assembled meal packages and shared smiles, we not only nourished hungry children but also strengthened the bonds within our team. This endeavor reinforces our belief that corporate responsibility extends far beyond business, and we are proud to contribute to creating a world where no child goes to bed hungry.

Stepping away from the hustle of business to immerse oneself in community service is a powerful reminder of our shared humanity. In those moments of giving, we not only contribute to the betterment of society but also recharge our own sense of purpose. It's a testament to the idea that success isn't just measured in profits but in the positive impact we make on the lives of others. As we invest time in community service, we not only build stronger, more resilient communities but also foster a corporate culture that values empathy, kindness, and a broader sense of responsibility.

Fire Damage and Restoration

10/30/2023 (Permalink)

Having an event that causes fire damage in your home can be devastating, and with so many things to get in order, it is easy to become overwhelmed and not know where to start. Make sure you start off on the right path by calling SERVPRO for fire damage and restoration! From the first call to our office team, to the final walk through with the project manager, you can ensure every detail has been accounted for- including document restoration, contents cleaning, and pack out assistance. 

When the project manager gets on site, their priority is determining if the home is still a safe environment for you to live in, or if we need to help to coordinate alternative living arrangements with your insurance provider. We will help you comb through important items, keep sakes, and other valuables to give you the confidence that everything will be taken care of.  

Unfortunately, with fire losses, there is most likely to be water damage as well if the fire department was called to put out any existing fires. This causes there to be 2 separate portions of the remediation, but luckily our SERVPRO teams are trained and certified in both! After all of the contents have been packed out, inventoried, and stored in our climate-controlled warehouse, the highly trained SERVPRO technicians begin to remove all the affected materials, cleaning step by step along the way, and ensuring there is no fire damaged materials left behind- even down to the studs and framing.  

After all of the affected materials have been removed, and all areas have been cleaned and sanitized, the SERVPRO crew members will place ozone machines to run for a few days to deodorize the affected rooms and remove and smoke odor that lingers in the home. Because of how powerful these machines are, no household members or SERVPRO crew members can be in the home during this process. After this process has been completed, a final walk through will be conducted with the insured to go over all that was done and begin to discuss plans for reconstruction. We will continue to coordinate on-site visits and potential move back dates as the project progresses. For the best results- call the professionals in the Fire Damage and Restoration business- SERVPRO! See below for a glimpse into the before and after process of a fire loss! Call the professionals who are available 24/7/365 days a year!  

From Disaster to Restored!

10/27/2023 (Permalink)

From the first call to the last walk through- out our SERVPRO goal is to make water damage claims “Like It Never Even Happened.”  When our office receives a call about a utility sink that has flooded a basement, we know to send our highly trained and accredited staff to accurately capture the loss and inform the insured every step of the way.  

Immediately once onsite, the SERVPRO crew will begin to map out the water migration and discuss what has been affected, and how we plan to mitigation the affected materials. In this case, the standing water saturated the tile flooring and the paneling on the walls. Our team moved swiftly and effectively to move contents, remove affected materials that could not be dried, and placed adequate air movers and dehumidifiers to reach the drying goal of each material.  

Once we have confirmed the water damage portion of the claim is completed, our reconstruction manager will be onsite to conduct his walkthrough and discuss how the insured envisioned this space to look after such a traumatic loss. The insured shared their vision with the team, and soon after that visit the scope was put together, insurance was informed of the process, and contractors were on site for their evaluations.  

From start to finish, our team takes pride in constant communication, quality work, and standing behind any final product that we have a hand in creating.  For a one stop shop, from mitigation to reconstruction, general cleanings, mold remediation, commercial cleaning services and anything in between- call the leaders in the restoration field! SERVPRO is always here to help- give us a call today! (630) 377-7062 

Mold? No Problem!

10/27/2023 (Permalink)

Sometimes water losses and leaks can happen without us knowing, and when these problems go unnoticed it can cause additional damage such as mold growth. When you first see signs of these problems, be sure to call in the professionals for an assessment, report, and expertise advice on how to handle the situation- SERVPRO! Our mold certified technicians will be there when you need us and are only one phone call away.  

As soon as our crew is one site for the assessment, they will begin to determine the origin of the moisture that has caused the mold to begin to grow. Based on this finding they can help determine if there are any repairs that are necessary and what the next steps look like. If the mold growth is extensive (over 10 sq ft), we will recommend having a testing company to come out and gather multiple samples of the mold growth to determine the specific type, as well as put together a protocol for remediation to ensure that there no mold growth activity after our remediation is complete.  

Some of the standard mold remediation service we perform is containment of the affected area to prevent mold spores from spreading, HEPA cleaning the studs affected, and encapsulating which is the process of using a mold resistant paint to prevent the spreading of the mold- as seen in photos below.  

If you have any doubt that there may be mold in your home, whether it be from an odd smell, visible mold growth, bubbling on drywall, paint, or other surfaces- give the experts a call in the mold remediation field for a consultation so that you have peace of mind in your home! Give SERVPRO a call- 247/365 days a year! (630) 377-7062 

Helping Outside Our Neighborhood

10/27/2023 (Permalink)

Although we are consistently looking to help those in our neighborhood, we are always looking outside our realm to those who need assistance in drastic times, and out-of-the-norm circumstances. This is where our Storm Team comes in and travels to where you are and help in emergency situations for water damage cleanup.  

When SERVPRO first gets word of a storm on its way, our crews immediately activate to check inventory, vehicle status, equipment counts, and are waiting on their toes for the dispatch request to jump into action. No matter the time of day or night- we will be headed your way with all the necessary items to assist in water damage and cleaning claims with our highly trained and efficient storm team crew members.  

Our Storm Team is certified in water restoration, structural drying, and commercial cleaning services which will help provide the best outcome in such a challenging time. We will work with your insurance companies to submit claim documents, photos, reports, and keep them updated on the status of the project. With our storm crew and office staff working around the clock, you can ensure you will be in touch with the best in the business! See below a great example of our team identifying damage, removing affected materials and drying out the structure- as our team just returned from Storm Travel in Michigan and Ohio!  

Traveling for storm may be a lot of work, but nothing is better than getting to reach customers outside your network, providing services in a challenging time, and knowing you are helping those in need. Storm travel means all hands-on deck, even for those working back in the home territories to continue the day-to-day operations, helping the local customers as well as aiding the storm travel crew to keep them busy and ensuring great communication for all parties. Whether you are local to us or in need of services in a storm situation- call the leaders in the mitigation field! SERVPRO- “Like It Never Even Happened”.  

Assisting with Water Damage in Schaumburg Apartments!

8/11/2022 (Permalink)

Apartment buildings in the Schaumburg area dealing with the devastating effects of any loss incident can see these symptoms penetrate wall cavities and permeate shared construction elements to affect multiple units simultaneously. This situation is true when it comes to water loss incidents, as substantial events can allow for heavy pooling and standing water to remain in the apartment, which can move between units to cause more damage. We have experienced and dedicated professionals who can help.

When these damages occur, water removal is a vital service that your Schaumburg apartment needs right away. The worse the conditions are in your property, the more that one can assume the incident and its symptoms have spread to the other residences that share walls and floors. Our SERVPRO professionals arrive with the full measure of our cleaning, drying, and extraction equipment, helping our entire roster on-site to begin vital mitigation and recovery work right away.

The objective of our professionals when we first reach a damaged apartment is to work to keep the situation from getting worse. Often mitigation can address the spread of effects, but our specialists do not fully understand the extent of the damage until we employ our advanced hygrometers, moisture content readers, and thermal imagery devices to note specifically the path that the water damage has taken throughout the building.

Standing water presents threats to not only the flooring and the structural integrity of specific areas of your apartment, but penetration of this flooring can lead to water damage in the level below you as well. We have an array of extraction tools capable of reaching inaccessible areas and powerful enough to remove standing water at a rate of 300 psi. We always have the right tool for the job.

Extraction is a vital component of recovery when water loss incidents affect apartment buildings. Our team can respond quickly to these emergencies with the experience and tools to help. Give our technicians a call anytime that you need us at (847) 593-3055.

It's the Season For Storms! Are You Ready?

8/11/2022 (Permalink)

Thunderstorms in the summer can cause numerous unexpected damages to your property. Whether it is flooding in your basement, damage to your roof, or trees puncturing through your windows, storm damage can happen at any time. When the forecast looks grim, it is wise to prepare in advance to ensure you and your loved ones are kept safe.

1. Secure fences and outside furniture: Heavy winds can easily pull unsecured fencing and loose patio furniture off the ground, which could cause exterior damage to your house. Make sure your fence is properly secured, and anchor outdoor furniture or bring it inside. 
2. Check gutters: Make sure your gutters are clear of debris and downspouts drain away from your house to help prevent interior water damage.
3. Trim trees: Dead tree limbs near your windows could potentially get loose from heavy winds and puncture through.
4. Protect your valuables: If you store valuables in your basement, make sure they are off the ground or secured in boxes.
5. Review your policy: Lots of homeowners often find out too late that their insurance policy does not cover certain types of flood damages!
6. Create an emergency kit: Make sure your emergency kit has everything you need just in case! 

When storms come your way, SERVPRO is ready and prepared to handle any size disaster!

The SERVPRO Way to Handle a Fire!

7/15/2022 (Permalink)

After a house fire, any restoration company can clean up the visible damage. It takes an experienced restoration company with the proper training and resources to truly make it "Like it never even happened."

Smoke odor is extremely difficult to fully remove as it can seep deep into interior walls, linens, carpets, etc. Any remaining soot can also be hard to spot. Luckily, SERVPRO's technicians take every extra step necessary to thoroughly clean your property to leave virtually no trace of odor or soot.

For any personal belongings such as clothing, toys, and furniture, SERVPRO can safely pack and store your items for deep-cleaning. As for your property, we have what is needed to properly treat every square inch of affected area. With the use of safe cleaning chemicals, air scrubbers, and ozone machines, SERVPRO will ensure the air throughout your property is thoroughly cleaned and freshened, restoring the safety of your living conditions.

Check out testimonials from our customers and examples of previous fire jobs we've done. You can rely on SERVPRO to give your fire-damaged property the extensive treatment it needs!

Fast Response Time Is Our Specialty!

7/15/2022 (Permalink)

While we are a locally owned and operated business, SERVPRO is a nationwide service provider with the resources and expertise necessary to tackle any size disaster. With over 1,700 franchises across the United States and a network of strategically positioned storm teams on standby, SERVPRO is ready 24 hours a day, 365 days a year to respond to emergencies. From severe flooding to catastrophic fires, SERVPRO has seen it all and our technicians are trained and experienced to handle whatever is thrown our way. 

Pictured is one such instance of a large loss emergency in Schaumburg that SERVPRO responded to. After an 80,000 sq. ft. commercial property flooded out, we immediately mobilized a storm team consisting of 50 workers to extract standing water, remove any wet, salvageable materials, and place over 600 pieces of drying equipment to ensure no further damage occurred. Because of our quick response time, the entire structure was dried within a week. To see more from this job, check out our video highlighting the job process. 

SERVPRO is ready to respond to any size disaster, large or small. In the unfortunate event you experience home or business damage related to a storm, do not hesitate to call us! (847) 593-3055